How to Report Abuse on TempMailPortal
TempMailPortal is built for privacy and for testing your own apps — not for abuse. If you have run into spam, phishing, a scam, impersonation, or any other misuse connected to a temporary address from this service, we want to hear about it. This page explains what counts as abuse, exactly how to report it, and what we do once a report lands.
The fastest way: email our abuse team
Send the details to abuse@tempmailportal.com. That inbox is monitored, and abuse and legal reports are prioritised over general support. You don't need an account, and you don't need to be a TempMailPortal user to report something — recipients, platform operators, and anyone affected are all welcome to write in.
See misuse? Email abuse@tempmailportal.com with the temporary address, the date and time, and a copy or screenshot of the offending message. The more specific you are, the faster we can act.
What counts as abuse
Our Terms of Service set the boundaries, but in plain terms, please report anything like:
- Phishing or scams — messages trying to trick someone into handing over passwords, codes, money, or personal data.
- Spam — unsolicited bulk or commercial messages.
- Fraud — using a disposable address to deceive a person or a service for gain.
- Impersonation — someone pretending to be you, your brand, or your organisation.
- Harassment or threats directed at a person.
- Mass or automated sign-ups, ban evasion, or free-trial abuse on a third-party platform.
- Illegal content of any kind.
Remember that this service is receive-only — it cannot send email. So a temporary address can receive a phishing message, and a bad actor can use a temporary address to register somewhere they shouldn't, but no outbound spam is ever sent from TempMailPortal. That distinction often helps you work out where to report.
What to include in your report
You don't need to be technical. Include whatever you have — even a single screenshot helps — but the most useful reports contain:
- The temporary address involved (for example,
something@one of our disposable domains). - The date and time you saw the message or activity, with your time zone if you can.
- A copy or screenshot of the offending message, including the subject line and the sender.
- Full email headers if you have them — these help trace the real source. (Optional, but valuable.)
- The platform or account affected, if your report is about a sign-up or impersonation somewhere else.
- What you'd like us to do, if you have a preference (block an address, remove content, and so on).
Temporary inboxes and the messages in them auto-delete within about 24 hours. If your report depends on the contents of a message, capture a screenshot and send it sooner rather than later — once a message expires, we cannot recover it.
What we do with a report
Every report is reviewed by a human. Depending on what we find, and at our discretion, we may:
- Block or rate-limit the offending address, domain, or IP address so it can no longer use the service.
- Remove content or restrict access where appropriate.
- Tighten abuse-prevention rules so the same pattern is caught automatically next time.
- Cooperate with lawful requests from law enforcement, within what the law requires and what our short data-retention window allows.
Because we keep very little data and delete messages quickly for privacy reasons, we may not always be able to share the outcome of an individual report — but it does get read and acted on.
What we can and can't do
It helps to be clear about the limits so you can also report to the right place:
- We can block our own service's addresses, domains, and IPs, remove content we host, and tighten our rules.
- We can't send email on anyone's behalf, recover messages that have already expired, or take action on another company's platform.
- We're not law enforcement. If you've been the victim of a crime — fraud, extortion, or serious threats — please also contact your local authorities. We'll cooperate with valid legal requests.
If you received a scam in a temporary inbox
A disposable inbox doesn't make a malicious message safe. Treat a scam the same way you would anywhere else: don't click links, don't download attachments, and don't reply with personal data. Our guide on how to spot a phishing email walks through the red flags, and are temporary emails safe? explains what disposable mail does and doesn't protect you from. Then send the details our way so we can act on the pattern.
For platform and website operators
If disposable sign-ups are causing problems on your service, you're within your rights to block them — our explainer on whether disposable email is legal covers why platforms do this and how. If you believe a specific TempMailPortal address is being used to abuse your platform, tell us at abuse@tempmailportal.com with the pattern you're seeing, and we'll help shut it down on our side. Developers building legitimate integrations should also read the API acceptable-use rules.
Keeping this service useful for privacy and testing depends on keeping abusers off it. Thank you for taking the time to report — it genuinely helps.